Purpose of the Role
Accountable for delivering the sales plan for assigned categories through effective performance management of the team with a focus on a Sales Obsessed culture.
Lead the day to day selling activities of team reporting to ensure delivery of category plan, including Sales and Revenue, Credit Acquisition, Protection Agreements, TIPS, Returns Reduction etc.
Provide leadership to sales team through effective coaching and Visible Leadership. Create an environment of zero tolerance for non-performance. Collaborate with Store Manager on action plans for non-performers, including appropriate consequences to address performance gaps (including CCE non-conformance, Scorecard performance gaps and individual sales performance gaps).
Providing coaching/training, recruitment and selection, conducting performance assessments, counseling, scheduling work, etc Create an environment to deliver a sales obsessed, selling culture where team reporting engages all customers with the intent to sell.
Provide daily sales plans to team reporting. Relate associate sales goals to overall category and store goals. Provide consistent follow up on daily sales plan including recognition for achievement and coaching, action plans to address performance gaps.
Utilize various levers to drive profitable store sales including leverage of store support and vendor partners (where applicable). Identify and execute special events and marketing initiatives to maximize profitability.
Accountable for inventory shrink results and action plans to address gaps. Responsible to ensure in-stock of key items.
Perform other duties as required.
Secondary school diploma
College certificate in Business Administration
A minimum of 18 months of previous work experience
Demonstrated selling service and focus
Demonstrated planning and monitoring skills
Demonstrated leadership skills
Demonstrated understanding of basic financial concepts and business planning
Demonstrated verbal and written communication skills